WHAT IS VOIP?
Is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voicemessaging) over the public Internet, rather than via the public switched telephone network (PSTN).
HOW ARE CALLS MADE OVER VOIP ?
You make calls over a VoIP connection the same way you normally would except you would use an IP phone (Link to our phones?) that is plugged into your Ethernet network. All calls go out through your Internet connection that you already have. This eliminates any services you pay to have through your current voice provider.
WHY CHOOSE VOIP?
Choose VoIP for portability, flexibility, functionality, and most important…saving MONEY!
Small businesses that switch to VoIP reduce the cost of their local calls by up to 40%
Those same small businesses reduce the cost of their international calls by up to 90%
VoIP can cut initial startup costs for a new business by up to 90%
CAN I USE MY CURRENT PHONES?
You can if they are IP phones. However we have done the leg work for you and chose two best in-class manufacturers by offering you Yealink and Polycom. If you would like to use your current phones ask your sales representative to see if they are compatible.
WHAT FEATURES WILL I HAVE IN A CLOUD PBX?
You will get all the features of a prem based PBX and the simplicity of adding additional features at anytime. For a full list of tall he features available click here.
ARE 911 EMERGENCY SERVICES SUPPORTED?
Yes. Over your VoIP connection we can provide a more granular location to 911 responders so they can pinpoint exactly where the call was made; right down to a specific office location, floor of a building or to a remote worker in a different state.
DO I NEED A PHONE LINE OR SPECIAL EQUIPMENT TO MAKE THIS WORK?
No. You will utilize your existing Internet connection where all VoIP calls will be made. This helps reduce cost by eliminating unneeded services through your current voice provider.